NHS Birmingham & Solihull Integrated Care Board
Accredited by the Birmingham and Solihull Integrated Care Board (ICB), Operra supports NHS organisations in streamlining processes, improving efficiency, and enhancing patient outcomes.
Operra is the all-in-one operations platform designed to help healthcare organisations manage workforce, governance, and day-to-day activity with clarity and confidence.
Healthcare teams operate under constant pressure, balancing patient care with staffing, compliance, and operational demands. On average, teams lose 6–10 hours per week due to operational inefficiencies, administrative tasks, and fragmented systems.
How many of these sound familiar?
Documents quickly become outdated, putting patient safety and regulatory compliance at risk.
Operra Solution
Operra’s HR module keeps workforce records accurate with automated reminders and full audit trails.
Manual processes and disconnected systems make it difficult to identify unclaimed allowances or optimise funding claims.
Operra Solution
Manual processes and disconnected systems make it difficult to identify unclaimed allowances or optimise funding claims.
Manual processes increase risk and slow decision‑making, especially without automated alerts.
Operra Solution
Governance centralises policies, risks, and audits, while HR keeps workforce records complete and inspection‑ready.
Information spread across multiple tools, documents, and inboxes makes it difficult to maintain oversight, track responsibilities, and work efficiently.
Operra Solution
Operra centralises Rota, HR, Finance, Governance, and Data into one connected platform. Shared data and standardised workflows remove duplication, improve visibility, and ensure teams always know what needs to happen next.
Chasing updates, managing spreadsheets, and duplicating effort reduces productivity and adds strain.
Operra Solution
Operra automates scheduling, timesheets, payroll, and document management across Rota, HR, and Finance, freeing up time for frontline delivery.
Manual rota creation slows teams down, reduces visibility across sites, and makes safe staffing harder to maintain.
Operra Solution
Operra automates scheduling, tracks real‑time availability, and reduces manual rota work by up to 90%. Staff can also use the mobile app to view shifts, pick up extra work easily and compliantly, and stay updated in real time.
Empowering Key Roles
Accredited by the Birmingham and Solihull Integrated Care Board (ICB), Operra supports NHS organisations in streamlining processes, improving efficiency, and enhancing patient outcomes.
Operra meets national standards for data security and protection and is accredited with the NHS Digital Security & Protection Toolkit, supporting safe and efficient operations.
Designed by experts in healthcare and workforce management, Operra fits seamlessly into real working environments, giving teams the tools to work smarter and faster. Operra’s suite of modules helps organisations manage workforce, compliance, finance, and performance efficiently, all from one platform. Each module is designed to reduce administrative burden, improve visibility, and support more effective management across your organisation.
We’ve answered key questions about how Operra’s healthcare software solutions support more efficient workforce, governance, finance, and day‑to‑day operations.
Operra is designed to consolidate core operational functions that are often spread across multiple systems in NHS and primary care environments. The platform can integrate with existing tools, while also replacing fragmented workflows, such as rota management, HR records, compliance tracking, and financial processes.
By centralising operational data into a single dashboard, Operra reduces duplication, improves data consistency, and provides managers with a unified view of staffing, compliance, and day-to-day operations. This supports more efficient cross‑site coordination and reduces reliance on spreadsheets and manual processes.
Operra centralises compliance‑related information – including mandatory training, certifications, and workforce documentation – into a single controlled system. Automated reminders and renewal alerts help ensure key requirements are met on time and that staff have the correct, up‑to‑date documentation and training in place to work safely and compliantly.
The platform also offers full audit trails to support CQC, NHSE, and DSPT compliance, giving organisations a consistent, traceable approach to managing regulatory obligations across teams and sites.
Yes. Operra provides the data visibility required to surface missed or under‑claimed funding within NHS and primary care environments. By consolidating workforce, rota, HR, finance, and operational data into a single system, Operra removes the fragmentation that often leads to incomplete claims, inaccurate submissions, or overlooked reimbursement routes.
With real‑time reporting, automated data capture, and structured financial workflows, organisations can analyse activity more accurately, validate claimable work, and identify areas where funding can be optimised. This reduces dependency on manual spreadsheets and disparate systems, enabling finance and operational teams to make evidence‑based decisions around resource allocation, service delivery, and revenue recovery.
Operra provides real‑time visibility of staff availability, rota gaps, and service requirements, enabling managers to respond quickly to sickness, cancellations, and unexpected changes. Automated notifications, shift requests, and our staff app allow teams to confirm cover directly.
By centralising rota activity within a single healthcare software solution, Operra reduces manual intervention, strengthens communication pathways, and supports safe staffing levels across NHS and primary care environments. This ensures teams can maintain service continuity while minimising administrative burden.
Operra meets the NHS Digital Data Security and Protection Toolkit (DSPT) requirements and is accredited by the Birmingham and Solihull Integrated Care Board (ICB). These accreditations confirm that Operra aligns with recognised NHS standards for data protection, information governance, and secure handling of sensitive operational and workforce information.
The platform incorporates controlled access, secure data processing, and full audit trails to support safe, compliant management across regulated healthcare environments.
Birmingham SmartCare Federation partnered with Operra to tackle the operational challenges facing their Primary Care Network of 10 GP practices, including manual rotas, siloed data, and limited visibility across HR and finance systems.
By centralising HR, rotas, finance, governance, and performance tracking, Operra reduced administrative pressure and improved operational oversight.
The result: significant cost savings, faster processes, improved compliance, and the confidence to launch new revenue-generating services.
Operra has been developed with a clear understanding of regulated and high-pressure environments.
We work with organisations to understand how they operate and adapt Operra to fit their organisation, rather than forcing a new system on teams.
Our approach is practical, not theoretical, ready to support teams to work consistently.
What you can expect: